IBM Data and AI Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:


Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,


Post your ideas

Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

  1. Post an idea

  2. Upvote ideas that matter most to you

  3. Get feedback from the IBM team to refine your idea


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

IBM Employees should enter Ideas at https://ideas.ibm.com


Add a new idea Subscribe
Status Submitted
Workspace IBM Safer Payments
Components Business
Created by Guest
Created on Jun 13, 2023

RELATED IDEAS

Store the "Case Close Status" used to close a case within the case instead of reading it from the current Case close table

The "fraud status" entries in the case history table seems to draw the current fraud status assigned to a case close code and not the one that was valid when the case was actually closed (perhaps it isnt stored at all in the case). So when changing the fraudulent status of a display close code in the administraton, it changes the fraud status of all cases in the case history (closed cased) to match the one that is currenty assigned to the selected close code. This does actually modify your existing closed cases (if they were not archived and removed from SP already). While this probably doesnt happen often, it should not even possible that this happens. Should it not store the value itself? 

Please also check SP1-I-161. It would be really helpful to all see not only the case close status (fraud;genuine;unknown) but also the corresponding text. That makes sense in all cases where you have more than on display code with the same status.

Needed By Quarter

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.