IBM Data and AI Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:


Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,


Post your ideas

Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

  1. Post an idea

  2. Upvote ideas that matter most to you

  3. Get feedback from the IBM team to refine your idea


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

IBM Employees should enter Ideas at https://ideas.ibm.com


Add a new idea Subscribe
Status Submitted
Workspace IBM Safer Payments
Components Technical
Created by Guest
Created on Aug 6, 2024

RELATED IDEAS

Separate timeouts for OTP and User Sessions

In our last Pen Test, we identified a concern with the current configuration of security timeouts. Specifically, the system is using the same timeout value for both the user session and the login OTP validity. We believe these should be separate settings, as they serve different security purposes and have distinct risk profiles. The OTP timeout is directly related to user authentication, which we consider a higher-risk process requiring stricter controls. In contrast, the session timeout manages idle sessions for already authenticated users, presenting a comparatively lower risk. While both are important security features, they address different concerns and should not necessarily share the same timeout value. We request that IBM consider implementing separate configurable timeouts for these two functions, allowing us to set a shorter expiration for OTPs without impacting our desired session length for authenticated users.

Needed By Quarter

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