IBM Data and AI Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:


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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,


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Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

  1. Post an idea

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  3. Get feedback from the IBM team to refine your idea


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

IBM Employees should enter Ideas at https://ideas.ibm.com


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Status Submitted
Workspace IBM Safer Payments
Components Technical
Created by Guest
Created on Oct 31, 2024

RELATED IDEAS

Index data lost after the deployment

Hello IBM Safer payment experts,

Recently we caused operational impact with false positive by wiping out few indexes in production.

Root cause analysis:

Few Indexes  were reset on 10/26 due to starting a configuration with a capacity being lower than the current max fill level. Those index sizes were previously increased in Production as they were approaching full. Those changes were not increased in Development environment for last weekends config deployment. Thus, the index data could not fit in the configuration when starting up production nodes resulting lost index data.

There were no error except one liner saying "The index is reset"

I would really request product should throw an error and stop the deployment as index is the core risk engine for historical lookup. Please see the case# TS017705909 for more details

 

Needed By Yesterday (Let's go already!)

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