IBM Data and AI Ideas Portal for Customers
This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.
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IBM Employees should enter Ideas at https://ideas.ibm.com
Hello, I am the author of RTM and much of the underlying Cacti framework. Data Loss prevention is a function of a good Disaster Recovery plan and a well organized and executed deployment. There are many facets of this.
1) Failover server (web)
2) Failover server (database)
3) Disaster Recovery Plan (backups (RRDfiles), verified recovery process)
4) Planning for network interruptions between RTM and LSF clusters
5) Load balancing between Web servers
There are more facets of course, but generally these 5 need to be paid close attention to. Generally, we ask that RTM be placed on well performing hardware, where there is little chance of failover (motherboard for example). We have shown, with multiple deployments, years of un-interrupted service to RTM when that is done.
Of the 5 facets above, the weakest link has always be in item 4). The rest are literally deployment specifics that have been overcome by some customers in various ways. Currently, we are looking at item 4) which COULD be delivered starting with the Cacti 1.x framework and it's remote data collectors. If we adopt Cacti 1.x and make specific changes to leverage the same offline data collection process, we will be able to tolerate a loss of connection between the LSF cluster and the main RTM system.
However, timing of such an enhancement is presently undefined. Moving to the Cacti 1.x framework would be the first step. If you need help on items 1-3 and 5, I would suggest a professional services engagement with IBM to remediate those. You can always reach me at adamsla at us dot ibm dot com.