We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Post your ideas
Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,
Post an idea
Upvote ideas that matter most to you
Get feedback from the IBM team to refine your idea
Help IBM prioritize your ideas and requests
The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The product management team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.
Receive notification on the decision
Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.
Adjust login messages in LSF Explorer for better troubleshooting
We are facing a strange behaviour with the messages for a failed login at LSF Explorer Server.
There are three scenarios:
The user is not able to the system on the server where LSF Explorer is installed - hence the user is not able to login to LSF Explorer
The user does not have the permission to login to LSF Explorer (wrong/no role or permission in RBAC configuration)
The user just had a typo in username and/or password.
Today for the first two scenarios there is the following error message when trying to login:
"The specified user name, password, or combination is incorrect. Verify your input."
Actually this message is at least misleading when troubleshooting if not even technically wrong - as the user name / password might even be correct and the login will fail due to the first two scenarios. We could literally have saved hours of troubleshooting time (together with IBM) if the message would not have been this misleading.
For the third scenario, the message currently is:
"Cannot login with given user name and password."
This is technically correct, but even the error message for the other two scenarios describes the actual situation better.
So two different proposals:
The very basic one: Just exchange the messages for scenarios 1&2 and 3 so it is not that misleading anymore.
The more detailed one which is creating most clarity:
For scenario 1 change the login message to something like "It is not possible for the user to login to this system"
For scenario 2 change the login message to something like "The user has not the permissions required to login to LSF Explorer"
For scenario 3 change the login message to something like the already existing "The specified user name, password, or combination is incorrect. Verify your input."
Thanks for supporting/considering this RFE as it will make operating/troubleshooting LSF Explorer much more handy for users and administrators in the long term use.
Do not place IBM confidential, company confidential, or personal information into any field.