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IBM Data and AI Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

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IBM Data & AI Roadmaps (http://ibm.biz/Data-and-AI-Roadmaps) - Use this site to view roadmaps for Data & AI products.

IBM Employees should enter Ideas at https://hybridcloudunit-internal.ideas.aha.io/


Status Not under consideration
Workspace Spectrum Symphony
Components Version 7.1
Created by Guest
Created on Feb 8, 2018

Resolve callback thread handing issue on Symphony client 7.1.2

1. Our application MC farms occasionally experience hanging while the farm waits for task responses.
2. The Symphony stats shows all tasks are done, however, the Symphony client API doesn't callback our application. It is likely the Symphony callback mechanism runs into problem
3. We are aware that the Symphony client 7.1.2 / 5.1 only implements one thread for this critical callback mechanism. If the thread is deadlocked / suspended / away, there is no backup thread hence the Symphony client may run into bad state
4. The IBM support engineer, Mr. Jun Zhu, has reproduced the behavior in the IBM lab. Jun also spoke with IBM dev team and dev team proposed an approach to get rid to hanging issue
5. Jun suggested us to log RFE for the enhancement of the Symphony client. Detail see IBM ticket “PMR 36157,L6Q,000”

  • Guest
    Mar 13, 2018

    There is no specific issue to resolve as this appears to be more of a hypothetical situation.