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IBM Data and AI Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:


Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,


Post your ideas

Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

  1. Post an idea

  2. Upvote ideas that matter most to you

  3. Get feedback from the IBM team to refine your idea


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

IBM Employees should enter Ideas at https://ideas.ibm.com


Status Delivered
Workspace Spectrum Symphony
Components Version 7.3
Created by Guest
Created on Feb 16, 2023

SOAM_DISCONNECTION_TIMEOUT not working on SMC scenario for 7.3.0 client

In SPCS-I-917 IBM has provided a patch for Symphony 7.3.2. But clients are still running 7.3.0, as suggested by Lanzhe I'm creating this RFE for the same fix for 7.3.0.


Regarding the issue of TestSleepJob hang when SMC 7.3.1 is enabled, after long discussion with Yudong Wang in IBM, Yudong and dev team finally suggest to raise a RFE for the fix

The conclusion on IBM is :

The SOAM_DISCONNECTION_TIMEOUT was originally designed for regular (non SMC) cases, it is not in the scope of SMC. Therefore IBM doesn’t treat it as a defeat, a RFE will be recommended instead. The case number is TS010221576.

Although this is not urgent(available at the year end is fine), it is critical to Credit Suisse business as we're moving on the way to SMC environment. Thanks.


Needed By Month