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Status Is a defect
Workspace Knowledge Catalog
Created by Guest
Created on Mar 18, 2021

Input Japanese language in the search bar on the catalog

>Idea Details:

Normally, when Japanese people input "Kanji", input "Hiragana" at first with not confirmed status, after that convert it to "Kanji" using SPACE key.

At last press ENTER key, the conversion is confirmed.

<Steps>

1. input "Hiragana" using keyboard. -> not confirmed status at this time

2. convert it to "Kanji" using SPACE key. -> not confirmed status at this time

3. press ENTER key, the conversion is confirmed. -> confirmed status

This problem is that when we input the "Hiragana" at first in the search bar on the catalog, it is confirmed automatically.

So as the result, we can't convert "Hiragana" to "Kanji".

Please see also the below CASE.

CS2215370

(JP)通常、日本人が「漢字」を入力する場合、最初は「ひらがな」を未確定の状態で入力し、その後、SPACEキーで「漢字」に変換します。

最後にENTERキーを押すと、変換が確定します。

<ステップ

1. キーボードで「ひらがな」を入力する。 -> この時点では確定していません。

2. SPACEキーで "Kanji "に変換する。 -> この時点では確認されていません。

3. ENTERキーを押すと、変換が確定します。 -> 確定状態

この問題は、最初に「ひらがな」をカタログの検索バーで入力したときに、自動的に確定されてしまうことです。

その結果、「ひらがな」から「漢字」への変換ができなくなります。

以下のCASEも併せてご参照ください。

CS2215370

>Use a real-life scenario to explain the problem statement/pain points,

Normally, all of Japanese people use Japanese language also on system.

But we can't use Japanese language simply in the search bar on the catalog now.

(JP)通常、日本人は全員、システム上でも日本語を使用しています。

しかし、現在、カタログの検索バーで容易に日本語を使うことができません。

>state your current workaround(s),

Write Japanese sentence on note, copy it, and paste it to the search bar on the catalog.

(JP)日本語の文章をメモに書いて、それをコピーして、カタログの検索バーに貼り付ける。

>state any proposed solution(s),

None.

(JP)なし

>state the benefits/value this idea has,

Japanese people could search data asset using familiar Japanese language simply.

(JP)日本人が慣れ親しんだ日本語を使って簡単にデータ資産を検索できる。

>state # of users impacted

So much.

(JP)非常に多いです。

>how often are they impacted

The everytime use the system.

(JP)システムを使用するたびに影響を受けています。

Needed by Date Mar 31, 2021
  • Guest
    Reply
    |
    Apr 14, 2021

    Susanna-san,

    Thank you for your support.

    I understood that this is a defect that should be fixed.

    I'll wait the fix in the future version.


    Regards

    Reo


  • Admin
    Susanna Tai
    Reply
    |
    Apr 7, 2021

    Reo-san, thank you for alerting us to the issue. I have confirmed with the team that this is a defect that should be fixed.

    Susanna

  • Guest
    Reply
    |
    Mar 29, 2021

    Susanna-san,

    I opened a new case as CS2237620.

    The purpose of this case is to get this problem fixed as a bug, not a request for improvement.

    Could you like to cooperate with support team ?

    Regards

    Reo

  • Guest
    Reply
    |
    Mar 29, 2021

    Susanna-san,

    The following is my environment.

    - OS and version

    Windows10 Pro 2004 64bit (Build 19041.867)


    - Browser and version

    Chrome: 89.0.4389.90 64bit

    ->problem occured

    Firefox: 86.0.1 64bit

    ->problem not occured


    Regards

    Reo

  • Guest
    Reply
    |
    Mar 29, 2021

    Hi Susanna-san, thank you for your comment.

    >Is this the only place where you have problems using search?

    Yes, I hit this problem using search bar in catalog.

    >What about the search input in business glossary, such as search for business terms from the Terms page?

    There are no problem in other place, for example business glossary.

    And I found that when I and customer use chrome browser on Windows PC, this problem occured.

    But when I use firefox browser on Windows PC, we can resolve this problem.


    Regards.

    Reo

  • Admin
    Susanna Tai
    Reply
    |
    Mar 25, 2021

    Hi Reo-san, thank you for alerting us to the issue in the catalog search. Is this the only place where you have problems using search? What about the search input in business glossary, such as search for business terms from the Terms page?

    Regards,

    Susanna Tai