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Status Under review
Workspace watsonx.ai
Created by Guest
Created on Jul 22, 2025

Natural Language to API Payload – AI Ordering Agent

In enterprise platforms, placing orders for subscription-based products (e.g., trial plans, add-ons, upgrades) requires navigating through complex forms or understanding the internal API payload structure. This creates friction for business users or customer care agents who want to quickly place an order using simple language.
The AI Ordering Agent allows users to request product subscriptions using natural language, such as:

“Give me a trial subscription of MoviePack Pro for 1 month.”

The AI agent will:

  • Understand the user’s intent

  • Extract key parameters (e.g., offering name, duration, subscription type)

  • Generate a valid JSON payload conforming to the internal Ordering API schema

  • Trigger the API call to place the order

  • Return status or error response to the user in human-readable form

How this works :

User input → Watsonx.ai parses → LangChain tool agent builds payload → API call is triggered → Response returned to user

Component

Tool / Service

Purpose

LLM for NLU + Intent Parsing

Watsonx.ai (Granite or LLaMA)

Understand and extract structured data from user text

Prompt Chaining + Tool Agent

LangChain (with Watsonx AI ToolKit)

Manage the steps: parse → build payload → call API

Payload Generator

Watsonx Code Assistant or Python Function

Map extracted fields to JSON payload format

Ordering API Integration

Custom backend (Java, Python, NodeJS)

Call internal API and return results

Offering Catalog Lookup

(Optional) Vector DB / Cloudant / CSV

Lookup for valid product/offering names

Conversational UI

Watsonx Assistant or simple chat UI

Frontend interface for users

Needed By Not sure -- Just thought it was cool