IBM Data Platform Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data Platform organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:


Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,


Post your ideas

Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

  1. Post an idea

  2. Upvote ideas that matter most to you

  3. Get feedback from the IBM team to refine your idea


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

IBM Employees should enter Ideas at https://ideas.ibm.com



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Status Delivered
Workspace watsonx.ai
Created by Guest
Created on Mar 19, 2026

RELATED IDEAS

Potential Disclosure of Confidential Customer Data by Feedback option

Across several official IBM pages – including the one below:
https://dataplatform.cloud.ibm.com/docs/content/wsj/analyze-data/fm-security.html?context=wx
it is clearly stated that IBM and third parties have no access to customer input or output data in watsonx.ai.

However, in our recent exchanges with customer, the feedback feature in the watsonx.ai chat has become a point of concern. Customers Legal is specifically questioning whether clicking the “Feedback” button could result in confidential data being transmitted to IBM.

The referenced documentation states that content actively submitted through the feedback feature may be used for training IBM-owned foundation models, provided the user voluntarily submits such feedback:
https://dataplatform.cloud.ibm.com/wx/feedback-terms.html
We access it through the “Terms” link directly beneath the feedback box, as shown in the screenshot.

The important part here is:
Even before opening the full Terms, the blue feedback window (see screenshot) already states that the submitted feedback will be forwarded to a dedicated IBM team for review.

From the customer’s perspective, this gives the impression that a kind of “backdoor” exists through which confidential data – contrary to IBM’s general security statements – could still be transferred to IBM.

Feedback_data_s...
Feedback_data_send_to_etern.png
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Feedback_data_send_to_etern.png
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By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.