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IBM Data and AI Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:


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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,


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Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

  1. Post an idea

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Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

IBM Employees should enter Ideas at https://ideas.ibm.com


Status Submitted
Workspace watsonx.governance
Created by Guest
Created on Sep 9, 2024

Use of User Friendly Terms for Metrics on the Governance Console

Certain metrics are tracked, some have names that are pretty intuitive as to what they measure, such as ROUGE. Others are industry technical jargon like SARI that do not indicate much to a lay or non technical person looking at the metric. This product is marketed to many roles, not just technical ones. It makes it hard to tell the story succinctly about the metrics monitored in the product. Based of client demos, we get consistent questions around what things like SARI means. While important, if SARI measures something like text simplification and word quality, we should use that as the name of the metric. In the "i" information tab, that space should be used to highlight that this is metric is based of an industry standard such as SARI. However, the jargon for said industry standard should not be front and center if it is not an intuitive way of understanding the metric.

The reason I say this is because AI for consumers is so new and  most people don't really know those terms, and probably don't want to learn them. They are happy to know however that there is a metric checking on the quality of words added. By changing the nomenclature for some of the metrics it becomes easier to show and tell the value of the underpinnings of our technology. I do not have to explain what SARI is, a person could look at a screenshot and say wow, this tool check for xyz, that's cool and helpful.

Needed By Month