Use of User Friendly Terms for Metrics on the Governance Console

Certain metrics are tracked, some have names that are pretty intuitive as to what they measure, such as ROUGE. Others are industry technical jargon like SARI that do not indicate much to a lay or non technical person looking at the metric. This product is marketed to many roles, not just technical ones. It makes it hard to tell the story succinctly about the metrics monitored in the product. Based of client demos, we get consistent questions around what things like SARI means. While important, if SARI measures something like text simplification and word quality, we should use that as the name of the metric. In the "i" information tab, that space should be used to highlight that this is metric is based of an industry standard such as SARI. However, the jargon for said industry standard should not be front and center if it is not an intuitive way of understanding the metric.

The reason I say this is because AI for consumers is so new and most people don't really know those terms, and probably don't want to learn them. They are happy to know however that there is a metric checking on the quality of words added. By changing the nomenclature for some of the metrics it becomes easier to show and tell the value of the underpinnings of our technology. I do not have to explain what SARI is, a person could look at a screenshot and say wow, this tool check for xyz, that's cool and helpful.

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Use of User Friendly Terms for Metrics on the Governance Console