IBM Data Platform Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data Platform organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:


Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,


Post your ideas

Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

  1. Post an idea

  2. Upvote ideas that matter most to you

  3. Get feedback from the IBM team to refine your idea


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

IBM Employees should enter Ideas at https://ideas.ibm.com



Add a new idea Subscribe
Status Under review
Workspace Watson Studio
Components watsonx.ai
Created by Guest
Created on Sep 3, 2025

RELATED IDEAS

Instead of 504 errors, concise errors should be surfaced to the user, instead of having to dig through CP4D/vLLM logs

Instead of 504 errors, if it's something surfaced from vLLM like:

2025-08-22T00:41:31.362506975Z ERROR 08-22 00:41:31 [serving_chat.py:200] ValueError: This model's maximum context length is 128000 tokens. However, you requested 844373 tokens (840277 in the messages, 4096 in the completion). 

Please reduce the length of the messages or completion have meaningful error messages visible to the client so they don't have to open a support ticket to have someone triage the logs.


Business Impact

Improves client experience: Users can immediately understand and resolve errors without relying on IBM support.
Reduces support burden: Fewer L1/L2 tickets for basic error triage, freeing up IBM resources.
Accelerates adoption: Faster troubleshooting builds user confidence in watsonx/CP4D as a reliable platform.
Enhances transparency: Aligns with enterprise expectations for usable and trustworthy AI services.
Competitive Differentiation: Many cloud providers already surface actionable model errors; providing this helps IBM keep pace and exceed expectations.

Urgency

With enterprise clients (e.g., Verizon) actively deploying LLM workloads, delays caused by opaque 504 errors introduce frustration and loss of productivity. Addressing this gap will have an immediate positive impact on client trust and ongoing adoption.

Needed By Month

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.