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It would be fantastic to have the possibillity to use folders in the intent list. Just to be able to group intents etc. Now I use tha naming for sorting purposes, and that gives me very long intent names.
Possibillity to boost input messages towards a intent/entity
We have an idea where it would be good to be able to boost confidence towards a special intent. Like if we have a general chat, but we know that it's more likely to be a question that concerns x, so that even if a posted question is very vauge, it...
A Request.input event as a system trace would enable the client to react to users who click on links in the chat for follow-up activities. Essentially, the request is for the chat to log a user's activity whether or not they click on the link in t...
Use the previous action as a condition (New Watson Assistant Actions)
It would be very useful to have a native button/condition that can detect which was the action of the last executed step (in a series of steps).
Imagine that, from Action 1, you are jumping to another action/sub action Action 2. In Action 2 you ...
The connection to Zendesk through web chat today is mostly compatible only to the older Chat feature of Zendesk. Zendesk now has this Agent Workspace which combines the chat feature with the ticket system. The older chat feature will also not be u...
Confidence fine tuning for intent/entity detection
In order to make sure that specific intent/entity is detected instead of another one less important we want to fine tune the confidence level for each individual intent/entity. Some of the intents/entities could have a more restrained dataset, hen...
Create entities based on coreference of previously detected entities
In order to detect a navigation path in a HR application I would like to be able to replace on the fly the pronouns with previously used nouns in order to better detect the current navigation path. Example: Are there any Iphones available as compa...
Be able to adjust/customize the output of the NLP before the Node processing phase
Depending on the output of the NLP, some entities could have specific enrichments that are needed to decide the next node processing output. The enrichments could be wether obtained from an external service, or simply by using a map of enrichments...
We have a dataset containing a "business-object" entity that can have different possible values which has about 13880 annotations in different intent samples. This object will allow to detect the leave request/spot award/cost center/personal detai...
Instana not possible to use for Watson Assistant. WA pods are evicted.
The root cause of the issues was that the Instana product injects a jar file into a temporary directory, called EmptyDir, which has a preset limit of 1Mi. The Instana jar is ...
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