IBM Data and AI Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:


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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,


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Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

  1. Post an idea

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  3. Get feedback from the IBM team to refine your idea


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

IBM Employees should enter Ideas at https://ideas.ibm.com


ADD A NEW IDEA

watsonx Assistant

Showing 236

"Analytics Role" for wxA to Provide View Only Access to the "Analyze tab"

Non-technical business and Product team members need to search for and view logs from individual customer interactions. In the case of the Voice Assistant this would be a phone call.
about 12 hours ago in watsonx Assistant 0 Submitted

Assistant does not respect Locale settings when displaying date mask

Users are confused when Assistant asks for Date inputs. It displays a mask of mm/dd/yyyy even those the regional settings and the Locale are set to 'en-NZ'. Despite being a bug, IBM Support require this to be raised as an idea. Support reference: ...
1 day ago in watsonx Assistant 0 Submitted

The disambiguation state must have a counter for the number of attempts that have been made.

The counter will be used to build out business rules that prevent a customer from becoming stuck in a loop. For example, after two unsuccessful attempts to disambiguate the customer is automatically escalated to live support.
2 days ago in watsonx Assistant 0 Submitted

Conditional confirmation of a caller’s utterance based on a confidence threshold.

Here is a hypothetical example, where the confidence threshold is set between 75 and 85% System: “How may I help you?” Customer: “I need to track my package” Confidence factor = 89% (above range). The system proceeds to the next prompt in the WISM...
20 days ago in watsonx Assistant 0 Submitted

Integrate Langflow as a Native Feature in watsonx.ai

Folowing IBM’s acquisition of DataStax, integrating Langflow as a native feature within watsonx.ai would unlock powerful new capabilities for AI development. Langflow provides a visual, modular interface for building and orchestrating LLM workflow...
30 days ago in watsonx Assistant 0 Submitted

Multiple message API calls before assistant responds to user's input

For DCR the assistant calls the following APIs, each causes a response API Track Account Lookup DCR Eligibility DCR GetCharges Can we expedite this process or minimize the amount of information that gets shared with users in between steps?
about 1 month ago in watsonx Assistant 0 Submitted

Update WA Anaylze UI to get cumilative MAU number across various assistant IDs

The customer has Four different WA cluster and each has several assistants in Draft and Live environments. As per IBM licensing requirement the customer to report MAU every quarter. Now going through all these clusters, environments and several as...
about 1 month ago in watsonx Assistant 0 Submitted

Support markdown in language pack

This will allow language pack integrations to display rich text output like hyperlinks.
about 2 months ago in watsonx Assistant 0 Submitted

Minimize spacing in assistant output messages

Current default assistant behavior leaves large spaces between output messages. It would be helpful to identify how to minimize or control these spaces.
about 2 months ago in watsonx Assistant 0 Submitted

Helpfulness confirmation - Can't type Yes/No

Helpfulness question is presented to the customer after most journeys' final response. The assistant won't recognize if the customer types Yes or No for their response and it matches with incomprehension. Customer must click option. IBM says in or...
about 2 months ago in watsonx Assistant 0 Submitted

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