watsonx Assistant

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Add ability to move entity values

It'd be useful if it was possible to move entity values and their synonyms from one entity to another, in the same way that you can select training questions for intents and move them to another intent. This would make it much easier when making c...

over 5 years ago in watsonx Assistant 1 Not under consideration

2 VOTE

Provide whitelist of public IPs for public services

IBM Cloud does not provide any kind of whitelist for public-facing services. This prevents security-conscious people from hardening their firewalls by restricting outbound traffic to those whitelist IPs. I'm running into this issue now, where my s...

over 3 years ago in watsonx Assistant 0 Not under consideration

1 VOTE

Folder structure for intent list

It would be fantastic to have the possibillity to use folders in the intent list. Just to be able to group intents etc. Now I use tha naming for sorting purposes, and that gives me very long intent names.

almost 2 years ago in watsonx Assistant 0 Not under consideration

1 VOTE

Allowing other than self signed certificates for webhooks in Watson Assistant for CP4D

The webhook URL's in Watson Assistant for CP4D only allows self signed certificates, and not proper certs from a ca-authority. This makes no sense for a self hosted environment and is blocking functionality for us.A bonus wolud be to be able to us...

almost 2 years ago in watsonx Assistant 0 Not under consideration

1 VOTE

Create a Request.Input event for Log Capture

A Request.input event as a system trace would enable the client to react to users who click on links in the chat for follow-up activities. Essentially, the request is for the chat to log a user's activity whether or not they click on the link in t...

almost 2 years ago in watsonx Assistant 0 Not under consideration

3 VOTE

Downloadable logs

Allowing conversation logs to be downloadable in the watson assistant logs interface, in a file it may be Csv or xls, the case is that the file is manipulable, to make improvements in this, it would also be a good idea to be able to make revisions...

almost 6 years ago in watsonx Assistant 3 Not under consideration

3 VOTE

Can we please have all-but search possibility in the Watson Assistant Analytics tab?

This is such a simple improvement, that I have had 3 clients ask for. They say things like:"I would like to see all conversations EXCEPT ones containing #chit-chat","I would really like to see all conversations EXCEPT ones containing the word Chri...

almost 6 years ago in watsonx Assistant 0 Not under consideration

2 VOTE

Allow buttons/rich response as part of Option Response Type for Intercomm

Typically, we can adjust the Option Response Type to be a button or list etc for responses on the chat. However, support team confirmed with development team that rich response is not available for Intercom. This request is to impletement support ...

about 4 years ago in watsonx Assistant 0 Not under consideration

1 VOTE

Use the previous action as a condition (New Watson Assistant Actions)

It would be very useful to have a native button/condition that can detect which was the action of the last executed step (in a series of steps). Imagine that, from Action 1, you are jumping to another action/sub action Action 2. In Action 2 you ...

about 2 years ago in watsonx Assistant 0 Not under consideration

1 VOTE

Update the Zendesk connection

The connection to Zendesk through web chat today is mostly compatible only to the older Chat feature of Zendesk. Zendesk now has this Agent Workspace which combines the chat feature with the ticket system. The older chat feature will also not be u...

about 2 years ago in watsonx Assistant 0 Not under consideration

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