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IBM Data and AI Ideas Portal for Customers


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Status Not under consideration
Workspace watsonx Assistant
Created by Guest
Created on Sep 26, 2018

Allow for bulk testing of questions

During the construction or the improvement of a virtual assistant, we need to test its behavior thoroughly. It involves using a list of questions to check if the answers are consistent.

There's no native way in WA to import a large amount of question and get an output file containing all the answers (considering every dialog branches possible for every question).

This would be a usefull option.

  • Guest
    Reply
    |
    Nov 26, 2018

    A related idea is creating regression tests simply by saving Try It Out sessions - not only the utterances but everything else we'd want to check (intent, entities, context variables, nodes visited) in a future test run against an altered workspace OR test environment (ie new tokenizer). We don't currently log Try It Out sessions so we'd need a way for the customer to indicate at the start that this session is potentially one they want to save as a regression test or some other solution (always store temporarily until Cleared or Try it Out panel closed?). Would be great if when customers were reviewing results, they could easily decide a failure was just new and improved behavior and click a button to replace the old with the new.

    If it is not obvious already, I feel quite strongly that this feature is key to enabling customers to leverage dialog features AND for reducing the length of support calls since customers will be able to narrow down quickly what the new behavior they are seeing is.