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IBM Data and AI Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Status Not under consideration
Workspace Watson Assistant
Created by Guest
Created on Mar 6, 2020

Watson Skill Tooling should provide option to import or copy paste dialog nodes

We publish Chatbot watson workspace every release with new dialog nodes , entity & intents to support new features. Each of our customers have their own instance of chatbot / workspace and they also add new capability to this bot by creating new dialog nodes in workspace.

In order to consume new features our customer goes through error prone process of recreating the dialogs in the workspace. They follow one of the below steps based on amount of customization done in workspace.

  • Import new workspace and add dialog nodes from old workspace that were added as part of customization.

  • Use old workspace and follow the documentation to add new dialog nodes

While adding intents and entity is easy adding new dialogs, slots variables etc is very difficult.

Solution : Watson assistant tooling can provide option to import dialog node/ copy paste dialog node along with child nodes. It should also give option to fix any missing node (referred in jump or otherwise)

  • Guest
    Sep 21, 2020

    Mitch, we would like the ability to do this in the Watson Assistant tooling. Could this idea be re-opened. It would be very helpful to those clients like us who create many chatbots for various end Use Cases.

  • Guest
    Apr 13, 2020

    You should investigate the append:true flag in the updateWorkspace API, we unfortunately don't have resources to implement this feature in the tooling at this time.