IBM Data and AI Ideas Portal for Customers

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

  1. Post an idea

  2. Upvote ideas that matter most to you

  3. Get feedback from the IBM team to refine your idea

Help IBM prioritize your ideas and requests

The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The product management team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

Receive notification on the decision

Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.

Additional Information

To view our roadmaps:

Reminder: This is not the place to submit defects or support needs, please use normal support channel for these cases

IBM Employees:

The correct URL for entering your ideas is:

Status Future consideration
Workspace Watson Assistant
Created by Deleted user
Created on Nov 20, 2017

Common Pattern Nodes

Add the possibility to jump to common pattern nodes/node groups (e. g. "Please enter your customer number/adress/phone number") from anywhere in the dialog flow and dynamically jump back, based on where you came from.

This could speed up dialog development, especially for bigger chatbots, where you have to build these common nodes multiple times, because right now you can only have one node where you jump back to. These common nodes/groups of nodes should be able to take in jumps from anywhere in the dialog tree and after they handled whatever they are supposed to do, route the dialog flow back to the place, where the original jump came from.

Additionally, this would also make the bot more maintainable, because you only need to define these nodes once and if you need to change something, only need to change it in one place.

  • Guest
    Mar 18, 2021

    +1 from Century Link. They specifically asked "Clicking on Jump takes you to location, which is very useful. Having an option to navigate back would be great." This was submitted with a low 2 Rating and more feedback on Watson Assistant.

  • Guest
    Aug 2, 2019

    This "Common Pattern Nodes" / "Subroutines" feature has been raised to me by a customer today as being a significant blocker for them due to the size of their virtual assistant dialog tree, which has repeating elements of conversation they need to reuse in different complex dialog flows.