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Extend the session timeout so Assistant can usefully support FB Messenger and other asynch channels experience.
When Watson Assistant works with Facebook Messenger the session times out after 60 minutes.
60 mins may be acceptable for a web session which is a synchronous experience . It is far too little time for an asynch messaging channel like FB Messenger, Wechat, Whatsapp where the normal user expectation and experience is “I can look at this later and respond then”.
Because this session timeout is so limited we will otherwise have to custom build a mechanism to save and restore conversations outside of Watson, which seems silly.
24 hours should be the minimum available. 7 days would be better.
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