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Status Not under consideration
Workspace Cognos Analytics
Created by Guest
Created on Apr 19, 2018

RELATED IDEAS

Updated replacement for Analysis Studio

We need an updated interface to replace Analysis Studio legacy application. As of now, there are no equivalent capabilities that are easy-to-use adhoc query capabilities of Analysis Studio. Our company has relied heavily on this tool and now that we use Cognos Analytics, it is hard to manage our user base which is mainly self-serve and 100% Analysis Studio users. Having the Analysis Studio which does not work in Chrome is a big problem for us as it makes rolling out very complicated for end users who do not understand browser limitations.

It would be simple to recreate Analysis Studio in a web version, could be a lot like TM1 Web or PA Workspace--allowing the user to do simple slice and dice, nesting of dimensions in crosstabs and drillup/down.
  • Guest
    Reply
    |     Dec 3, 2021

    • Nov 29, 2021

      • OPOpe.Obatolu (IBM)Nov 29, 2021, 11:22

        Hi Darrell,


        I just wanted to follow up on the case to confirm if you still require any further assistance.


        Kind regards,

        Ope

    • Nov 24, 2021

      • OPOpe.Obatolu (IBM)Nov 24, 2021, 12:38

        Hi Darrell,


        I just wanted to follow up on the case to confirm if you still require any further assistance.


        Kind regards,

        Ope

    • Nov 19, 2021

      • OPOpe.Obatolu (IBM)Nov 19, 2021, 11:42


        Hi Darrell,


        Thanks for the reply. This isn't a bug as explained in the technote I sent to you on 20/10/2021. I do understand that this is not the response you'd like to get.


        As my Manager previously mentioned he can assist with setting up a discussion with the product management team to discuss Cognos Analysis Studi...





        Show more

      • OPOpe.Obatolu (IBM) changed status from Waiting for IBM to Awaiting your feedback | Ope.ObatoluNov 19, 2021, 11:42

      • DBDarrell Buckmeier (Customer) changed status from Awaiting your feedback to Waiting for IBM | Darrell BuckmeierNov 19, 2021, 10:25

      • DBDarrell Buckmeier (Customer)Nov 19, 2021, 10:24

        So how do I create a case for bug fix? There has to be someone on your team that understands this is a bug. To tell thousands of customers that your product is no longer supported is ridiculous.

      • OPOpe.Obatolu (IBM)Nov 19, 2021, 10:16

        Hi Darrell,


        I just wanted to follow up again on the case to see if you've had the opportunity to review the enhancement request weblink.


        Kind regards,

        Ope

    • Nov 17, 2021

      • OPOpe.Obatolu (IBM)Nov 17, 2021, 07:53

        Hi Darrell,


        I just wanted to follow up again on the case to see if you've had the opportunity to review the enhancement request weblink.


        Kind regards,

        Ope

    • Nov 08, 2021

      • OPOpe.Obatolu (IBM)Nov 08, 2021, 09:55

        Hi Darrell,


        I just wanted to follow up on the case to confirm if you've have any further questions and concerns.


        Kind regards,

        Ope

    • Nov 05, 2021

      • OPOpe.Obatolu (IBM)Nov 05, 2021, 13:51

        Hi Darrell,


        I just wanted to follow up on the case to confirm if you've have any further questions and concerns.


        Kind regards,

        Ope

    • Nov 03, 2021

      • OPOpe.Obatolu (IBM)Nov 03, 2021, 10:55

        Hi Darrell,


        I just wanted to follow up on the case to confirm if you've had the opportunity to review the previous post that was sent to you. Do please let me know if you have any further questions or concerns and I'll do my best to address them.


        Kind regards,

        Ope

    • Oct 29, 2021

      • MIMike.Zufelt (IBM) changed status from Waiting for IBM to Awaiting your feedback | Mike.ZufeltOct 29, 2021, 16:47

      • MIMike.Zufelt (IBM)Oct 29, 2021, 16:47


        Good evening Darrell. I am Ope's manager and wanted to reach out directly for this concern.


        Unfortunately Ope used the wrong word in describing the situation. As of this moment - Analysis Studio has not been deprectated however there has not been formal development on that product since 10.2.2 code stream. Our devel...














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      • DBDarrell Buckmeier (Customer) changed status from Awaiting your feedback to Waiting for IBM | Darrell BuckmeierOct 29, 2021, 16:19

      • DBDarrell Buckmeier (Customer)Oct 29, 2021, 16:19

        We have a major project we are working for Analysis Studio. What will it be replaced with? What is the date that is being replaced?

        Can we send you the expected refund information?

      • OPOpe.Obatolu (IBM)Oct 29, 2021, 16:15


        Hi Darrell,


        So I reached out in regards to a walk-around but there unfortunately is no walkaround to using Cognos Analysis on Chrome or Microsoft Edge and the feedback is that there isn't one as Cognos Analysis Studio/Event Studio and Query Studio are Legacy Cognos Products that are being depreciated, they won't wor...







        Show more

    • Oct 27, 2021

      • OPOpe.Obatolu (IBM)Oct 27, 2021, 10:59

        Hi Darrell,


        I just wanted to follow up to inquire if you require any further assistance on the case.


        Kind regards,

        Ope

    • Oct 25, 2021

      • OPOpe.Obatolu (IBM)Oct 25, 2021, 08:15

        Hi Darrell,


        I just wanted to follow up to inquire if you require any further assistance on the case.


        Kind regards,

        Ope

    • Oct 22, 2021

      • OPOpe.Obatolu (IBM)Oct 22, 2021, 16:26

        Hi Darrell,


        I just wanted to follow up and confirm if the documentation provided in my previous post proved beneficial in explaining way the user is unable to access Cognos Analysis Studio Insertable Objects in chrome.


        Please let me know if you require any further assistance on the case.


        Kind regards,

        Ope

    • Oct 20, 2021

      • OPOpe.Obatolu (IBM) changed status from Waiting for IBM to Awaiting your feedback | Ope.ObatoluOct 20, 2021, 14:33

      • OPOpe.Obatolu (IBM)Oct 20, 2021, 14:33


        Hi Darrell,


        Thanks for the reply. I just got confirmation that Google Chrome is actually not supported for Cognos Analysis Studio. Please have a look at this documentation that explains further: https://www.ibm.com/support/pages/ibm-cognos-analytics-11x-google-chrome-or-microsoft-edge-supported-analysis-studio-query-studio-...







        Show more

      • DBDarrell Buckmeier (Customer) changed status from Awaiting your feedback to Waiting for IBM | Darrell BuckmeierOct 20, 2021, 12:24

      • DBDarrell Buckmeier (Customer)Oct 20, 2021, 12:24

        We don't install chrome on the Cognos servers. We use Chrome Version 92.0.4515.107 (Official Build) (64-bit) from clients to connect to the application.

      • OPOpe.Obatolu (IBM)Oct 20, 2021, 11:45

        Hi Darrell,


        I just wanted to follow to and ask that you please confirm what version of google chrome installed on your Cognos server.


        Kind regards,

        Ope

    • Oct 15, 2021

      • OPOpe.Obatolu (IBM)Oct 15, 2021, 08:52

        Hi Darrell,


        I just wanted to follow to and ask that you please confirm what version of google chrome installed on your Cognos server.


        Kind regards,

        Ope

    • Oct 12, 2021

      • OPOpe.Obatolu (IBM) changed status from Waiting for IBM to Awaiting your feedback | Ope.ObatoluOct 12, 2021, 09:45

      • OPOpe.Obatolu (IBM)Oct 12, 2021, 09:45

        Hi Darrell,


        Can you please confirm what version of Chrome that is currently installed on the Cognos server?


        Kind regards,

        Ope

    • Oct 11, 2021

      • DBDarrell Buckmeier (Customer) changed status from Awaiting your feedback to Waiting for IBM | Darrell BuckmeierOct 11, 2021, 11:14

      • DBDarrell Buckmeier (Customer)Oct 11, 2021, 11:14

        Can you tell us what it is specifically that causes the Insertable objects to not work in Chrome but still work in IE?

      • OPOpe.Obatolu (IBM)Oct 11, 2021, 09:45

        Hi Darrell,


        I just wanted to follow up and confirm if you still require any further assistance on the case.


        Kind regards,

        Ope

    • Oct 08, 2021

      • OPOpe.Obatolu (IBM)Oct 08, 2021, 14:11

        Hi Darrell,


        I just wanted to follow up and confirm if you still require any further assistance on the case.


        Kind regards,

        Ope

    • Oct 05, 2021

      • OPOpe.Obatolu (IBM)Oct 05, 2021, 12:19


        Hi Darrell,


        Please find below the answers to your inquiry;


        • I have to ask is this related to Adobe Flash? Are there any requirements to have Flash for Analysis Studio?

        No the defect isn't related to Adobe Flash as Cognos does not require Adobe Acrobat for any of its component: https://www.ibm.com/support...











        Show more

      • OPOpe.Obatolu (IBM) changed status from Waiting for IBM to Awaiting your feedback | Ope.ObatoluOct 05, 2021, 12:19

      • DBDarrell Buckmeier (Customer) changed status from Awaiting your feedback to Waiting for IBM | Darrell BuckmeierOct 05, 2021, 11:38

      • DBDarrell Buckmeier (Customer)Oct 05, 2021, 11:38

        1. I have to ask is this related to Adobe Flash? Are there any requirements to have Flash for Analysis Studio?

        2. Is there a work-around?

        3. Is there a patch to fix this without going to a new version immediately?

      • OPOpe.Obatolu (IBM) changed status from IBM is working to Awaiting your feedback | Ope.ObatoluOct 05, 2021, 08:47

    • Oct 04, 2021

      • OPOpe.Obatolu (IBM)Oct 04, 2021, 17:03


        Hi Darrell,


        After examining the logs, I have determined that you are hitting a defect within your environment. The error message which is consistent throughout the logs is;


        2021-09-30T08:41:29.689-0700 ERROR com.ibm.ba.glass.exception.GlassExceptionMapper [Default Executor-thread-47258] qMjhqqjChGl84yqj248C9wdM2M4CdCCqs2jjjl...



















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    • Sep 30, 2021

      • OPOpe.Obatolu (IBM) changed status from Waiting for IBM to IBM is working | Ope.ObatoluSep 30, 2021, 12:29

      • OPOpe.Obatolu (IBM)Sep 30, 2021, 12:29

        Hi Darrell,

        Thanks for the reply. I'll review the log files and update the case with the next possible steps at that point.

        Kind regards,

        Ope

      • ECUREPTS007013822.zipSep 30, 2021, 12:01

      • DBDarrell Buckmeier (Customer) changed status from Awaiting your feedback to Waiting for IBM | Darrell BuckmeierSep 30, 2021, 12:01

      • DBDarrell Buckmeier (Customer)Sep 30, 2021, 12:01


        • When did you first notice this issue?

        The day I opened the ticket. I don't use Analysis Studio I just have a current requirement to ensure it works.

        • Were they any major changes in your environment prior to when to this issue occuring?

        No changes.

        • Do you access Cognos via gateway or dispatcher URI?

        Tried both.

        • Do you also s...








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    • Sep 29, 2021

      • OPOpe.Obatolu (IBM) changed status from IBM is working to Awaiting your feedback | Ope.ObatoluSep 29, 2021, 15:42

      • OPOpe.Obatolu (IBM)Sep 29, 2021, 15:42


        Hi Darrell,


        Thank you for contacting IBM Cognos Analytics Support. My name is Ope and I will be assisting you with this case. To better understand the issue, can you please confirm the following for me;


        • When did you first notice this issue?

        • Were they any major changes in your environment prior to when to this issue occuring?

        • D...








        Show more

      • Denise Riou (IBM)Sep 29, 2021, 12:46

        Thank you for reaching out to IBM Cognos Support. An analyst will be in touch with you shortly.

      • Denise Riou (IBM) changed status from New Case Opened to IBM is working | Denise RiouSep 29, 2021, 12:46

      • DBDarrell Buckmeier (Customer)Sep 29, 2021, 12:37Created case: TS007013822

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