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Suggest allowing access to DB2 Support for IBM Business Partners companies who do not have a valid support contract, nor may have a valid DB2 licence at all, but despite all that devote their (working) lives preaching, selling and supporting DB2 for other customers, who - in turn - have a valid support contract and/or DB2 licence.
Or, in some cases, these customers may be very new to DB2 (and/or other IBM's technologies) and may not have an agreement/licence yet, but are very keen to migrate to DB2.
I.e., become a paying IBM customer.
In such situations, we (IBM Gold Consultants, IBM Champions, consultants, mere mortals) sometimes need to learn a bit more about DB2 than is available in the (former) DB2 Knowledge Cetre, in order to provide the (potential) customer with a critical piece of information.
The easiest way to do so (and probably the only one, unless you have a very good friend working in the DB2 labs) is to be able to (quickly) open a new DB2 Support Case, (quickly) ask what you need and (quickly) receive the information you need.
A very good (recent) example of such a case: TS016032690
Needed By | Yesterday (Let's go already!) |
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This isn't functionality already provided; this actually illustrates the problem. If Gold Consultants, IBM Champions etc. are to provide sales and marketing input to customers they need to be able to examine the full range of products. "Full access to IBM’s software catalog is also available with a 12 month subscription" is just suggesting that extra mile is run by consultants and pay for the privilege of doing so. "Limited access to IBM’s software catalog" does not cut it.
Maybe a working link would help? https://www.ibm.com/partnerplus
please email me if you want more detail. bftang@ca.ibm.com
Limited access to IBM’s software catalog for non-production purposes (Learning, Dev, Test, Proof of Concept) is provided at no-charge to New Business Partners who wish to participate in the “New Partner Accelerator” program.
Full access to IBM’s software catalog is also available with a 12 month subscription.
It all starts here
www.ibm.com/partplus
Then click on the blue button that says “Join IBM Partner Plus”.