IBM Data and AI Ideas Portal for Customers


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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

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The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The product management team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

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Additional Information

To view our roadmaps: http://ibm.biz/Data-and-AI-Roadmaps

Reminder: This is not the place to submit defects or support needs, please use normal support channel for these cases

IBM Employees:

The correct URL for entering your ideas is: https://hybridcloudunit-internal.ideas.aha.io


Status Delivered
Components Performance
Created by Guest
Created on Nov 19, 2019

FTM allows user searches via FTM UI to impact transaction performance

This defect was reported in case TS002616911. IBM L3 will not address this defect via the PMR process.

 

We are looking for a permanent fix to configure a timeout for FTM user searches where FTM/DB would kill the database work after X seconds and present a user friendly message to the user like “Your search is taking too long. Please narrow the search criteria and try again”.

 

Due to this issue, we are experiencing WebSphere hung threads and transaction performance degradation for FTM's get CXC participant view service. IT teams are handling emergency incidents to identify and manually kill long running queries that are created as a result of FTM user searches.

  • Admin
    Craig Rector
    Oct 8, 2020

    This has been addressed by establishing a configurable a maximum number of rows returned by any UI Query, and if that number is exceeded, we don't execute the query.