Skip to Main Content
IBM Data and AI Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:


Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,


Post your ideas

Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

  1. Post an idea

  2. Upvote ideas that matter most to you

  3. Get feedback from the IBM team to refine your idea


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

IBM Employees should enter Ideas at https://ideas.ibm.com


Status Is a defect
Created by Guest
Created on May 20, 2021

HNB HOPS ZELLE - Additional ACH files - Payments are Delivered before cutoff (AM/PM) but additional ach files are still being created.

RE: TS005136251

Please see PMR TS005136251 for any required attachments as this has been discussed in detail there. Some of the pertinent notes are mentioned below...

*************************

5 Mar 2021 ‎05‎:‎56‎ ‎PM

HNB HOPS ZELLE - Please explain why Additional ACH files are being created-


We would like to know why the ACH file for the $1530 was created when the payments within that file were "Delivered" at 8:​35 AM. Why were those payments not added to the normal large 10AM ACH file?

*************************

25 Mar 2021 ‎01‎:‎09‎ ‎PM

2) We had another occurrence last night. Presentment ID: 39852400. See attached screenshots. Payment delivered at

3/24/21 6:10:19.616 PM before the PM cutoff. Additional ACH file was created.

*************************

gibbsj (IBM) 2 Apr 2021 ‎09‎:‎13‎ ‎AM

At this point we need to go trough the traces to see what caused the problem and if you hit some type of threshhold. At this point we don't know until we reviewed the traces

****

Sarah.Wardles (IBM) 5 Apr 2021 ‎12‎:‎29‎ ‎PM

Dev update:

From the latest logs....

A transaction delete command was submitted for a transaction on the large outbound file (ID=5167). In order to delete the transaction, the file is put in 'locked' status. At this time, another batch was coming into distribution to be mapped to that file. Since the file is in 'locked' status, it is unavailable for mapping that batch to it. Therefore, a new outbound file is created for this batch.

[3/31/21 19:21:53:440 UTC] 000001cb PresentmentMD 3 onMessage: Message Driven bean received the following message: transactionDelete with UOW: 84601550

[3/31/21 19:21:53:440 UTC] 000001cb PresentmentMD 3 onMessage: Presentment Message Driven bean received the message type: transactionDelete

[3/31/21 19:21:53:441 UTC] 000001cb UnloadManagem 3 Entry: processDeleteTransaction

[3/31/21 19:21:53:441 UTC] 000001cb UnloadBean[Di 3 Entry: processDeleteTransaction

[3/31/21 19:21:53:462 UTC] 000001cb UnloadBean[Di 3 Entry: unmapPayment

[3/31/21 19:21:53:462 UTC] 000001cb UnloadBean[Di 3 unmapPayment for payment: PAYMENT[PMTID[84601550][0]]

[3/31/21 19:21:53:463 UTC] 000001cb UnloadBean[Di 3 unloadPaymentInfo (Payment->Segment): null

[3/31/21 19:21:53:485 UTC] 000001cb UnloadBean[Di 3 unloadPaymentInfo (Payment->Presentment (Endpoint)): UnloadPaymentInfo[paymentId=84601550 presentmentId=40458241 outPr

esGroupId=5167 outPresId=6493 outSegId=0 outPresStatus=open outSegStatus=null nullFileRequired=true unloaded=false]

[3/31/21 19:21:53:486 UTC] 000001cb UnloadBean[Di 3 unloadPaymentInfo (): UnloadPaymentInfo[paymentId=84601550 presentmentId=40458241 outPresGroupId=5167 outPresId=6493 o

utSegId=0 outPresStatus=open outSegStatus=null nullFileRequired=true unloaded=false]

7:29

This is working as designed.

*******************

Michael Bain (Customer) 9 Apr 2021 ‎03‎:‎50‎ ‎PM

Is it possible that this can be fixed so that the distribution waits or there is no explicit lock? It is causing an operational nightmare for us.

*************

gibbsj (IBM) 14 Apr 2021 ‎04‎:‎15‎ ‎PM

Please see the developer update from April 5th. This is working as deigned. This would not be a defect. You can request an RFE for this