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More graceful handling when 'special character' is entered in OP.
When entering certain characters into OpenPages (OP) application, OP gives an error message and terminates the user's session.
The error message is:
'Malicious attack has been detected. Your session has bee terminated. '
This has occurred on the 'Internal Event Detail' Screen on the 'Event Title' field.
Input of special characters should be handled by the application more gracefully so that the user experience is better. Due to the error message and the user session being terminated, the issue is being reported to our cyber security team and therefore involves multiple teams creating unnecessary work to close the issue.
If the message can be configurable to suit the needs of the client that would be even more helpful.
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