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The client has a requirement to see exactly case related transactions under the case when we use a calendar profile. For example; (1month calendar - txns amount > 1000 and sent to Turkey).. We can put a query with the same conditions and I can also put the time as last 30days but however if the case stays under investigation for 5 days, query’s time condition will be corrupted..
We cannot put a query condition as (30 days before Case Creation Date).. So, the main request is to use Case Attributes at the Queries.
This will be really beneficial feature because we can put a query like “transactions happened after the last action on the case” for example. It would really make the things easier.
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