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Status Future consideration
Workspace Spectrum Symphony
Components Future Version
Created by Guest
Created on Dec 5, 2022

Symphony Alerting / notification mechanism through Webhooks

Spectrum Symphony and Spectrum Conductor are cluster managemet solutions that orchestrate running distributed workloads on a multitude of servers in the cluster. As such, they need to konw the state of the servers in the cluster.

Traditionally, cluster-based solutions like the Spectrum Technologies mentioned above are capable of detecting events based o triggers. Some of those are pre-defined by the product whereas some ca be customized. In a time long past, these solutions would provide mechanisms to generate alerts based on those triggered events, most likely through SNMP. These solutions, though, have evolved with the market and started replacing SNMP-based alerting with Web Hooks based alerting.

Symphony and Conductor can detect some pre-defined events based on triggers. These are called “Events” and are documented in their product documentation pages:

 

Symphony: https://www.ibm.com/docs/en/spectrum-symphony/7.2.0?topic=cluster-events

Conductor: https://www.ibm.com/docs/en/spectrum-conductor/2.5.1?topic=faqs-events

 

These events can trigger the action of creating notification (ie, alerting). However, Symphony and Conductor work only with SNMP traps to perform this alerting.

SNMP was a good solution in the past but the market moved on to providing webhooks for event notification. Webhooks provide a more modern approach to event notification that scales and integrates better with market Monitoring Tools such as Netcool and others.

Many Spectrum Computig clients have inquired about more modern mechanisms than SNMP for monitoring their clusters. Some examples: Citibank, Bank of America, PNC Bank, Würth, Dillard’s and others.

The request here is to have Spectrum Symphony and Spectrum Conductor provide their event notifications through modern Webhooks mechanisms as opposed to SNMP.

Needed By Quarter
  • Guest
    Reply
    |
    Dec 8, 2022

    The motivation for this RFE comes from the Symphony environments running in the IBM Cloud for Citibank. The IBM Operations team that monitors this uses a Netcool instance that is capable of receiving json payloads with event information. Contact from the IBM Ops team is Deba (debaprac@in.ibm.com) - Monitoring lead in the Ops team.