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Add Case Close Code attribute to Case history section in case investigation
The "Case history" table in cases only shows the "fraud status" assigned to a case not the case close code itself. In case you have multiple case close codes with the same fraud status configured to them you can NOT discern - in the otherwise help...
Permission on (specific) query based on user role, user group or user
It should be possible to restrict a query or a group of queries within a mandator to specific user roles, user groups (for cases) or even specific users (e.g. private queries). Currently every user that has the "view query" permission sees and can...
Allow option to count business days instead of calendar days
Looking for the option to view a count of business days across Safer Payments, including: Case investigation and case reporting. How many business days have passed since the case was created or since it was last transitioned? What is the average n...
In Case Management, allow visibility of fired rules for only the mandator level they fired in.
Currently, in a Case all rules that fired will be shown in that case, even if another case class was raised by the same or other rules firing at the same time. Therefore, if there are sensitive rules from 1 department firing, these would be visibl...
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