IBM Data and AI Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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watsonx Assistant

Showing 196

vgwActSendDTMF command action for Phone Integration

We are using Watson Assistant service with Phone Integration we need to play a beep tone after a message from the assistant with Voice Agent we used the command vgwActSendDTMF but now that action is not available in Phone Integration. Our idea is ...
over 3 years ago in watsonx Assistant 0 Not under consideration

Make outbound calls with Phone Integration

We are developing a proposal that included a voice agent to make calls using Watson Assistant dialogs. I see that these features are deprecated ( https://community.ibm.com/community/user/watsonapps/blogs/mitch-mason1/2021/02/08/announcing-voice-ag...
over 3 years ago in watsonx Assistant 0 Not under consideration

Web Integration Focus Trapping

We need the focus to be trapped within the widget itself to accept tabbing around within the widget for accessibility purposes. There is currently no real workaround since the disabled enter button prevents tab priority assignment and cannot be ta...
almost 4 years ago in watsonx Assistant 0 Not under consideration

Allow custom json elements/components

In the old version of Watson Asssitant the format of a reponse component was not rescricted to a few components. This was very good as it allowed flexsible extensions and custom UI interactions to be develop directly in WA without additional backe...
almost 4 years ago in watsonx Assistant 0 Not under consideration

Analytics allow quick selection of all intents/entities

Often the developer or chatbot maintainer wants insight into most intents or entities. The current UI is very inconvenient for this. A user have to select each intent and upon selection of a single intent a search query is sent to the backend. So ...
almost 4 years ago in watsonx Assistant 0 Not under consideration

read only root file system

Follow security best practice (CIS) and mount images as read-only (a read only root file system via readOnlyRootFilesystem: true). Then mounted volumes from outside the container could be used for any data that needs to be persistent.
about 4 years ago in watsonx Assistant 2 Not under consideration

All pods from helm test should end in a "Completed" state and not an "Error" state.

As the installer of Watson Assistant on Cloud Pak for Data, seeing anything that says "Error" is concerning and encourages me to open up a support case with IBM. A pod ending up in an "Error" status suggests that something has gone wrong in the te...
about 4 years ago in watsonx Assistant 1 Not under consideration

Watson Assistant Web Chat persist state when refreshing page in browser

It would be good to maintain state of chats on on page refreshes. It is usually available with all web chat widgets. For example Zendesk presists state when page is refreshed. I assume they will be keeping visitor ID in the cookie
about 4 years ago in watsonx Assistant 0 Not under consideration

Let us use a programming language to control the conversation flow instead of forcing us to use the dialog editor

The main feature of Watson Assistant is to categorize utterances and extract entities from them. Currently, the only way to use this feature is to edit the dialog using the UI provided on IBM cloud. It would be nice to have access to the main feat...
about 4 years ago in watsonx Assistant 0 Not under consideration

increase the limit of option response

Currently, the "option" response type of a dialog node supports 20 options. This limit is very low, because in many cases this type of response is used to list branches, cities, etc. It should be at least 100 options the limit.
about 4 years ago in watsonx Assistant 0 Not under consideration

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