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Extend the session timeout so Assistant can usefully support FB Messenger and other asynch channels experience.
When Watson Assistant works with Facebook Messenger the session times out after 60 minutes. 60 mins may be acceptable for a web session which is a synchronous experience . It is far too little time for an asynch messaging channel like FB Messenger...
access to watson assistant analysis is available only for manager access
While i want to provide access to the business users for watson assistance as a reader/viewer. It doesnt allow them to view the analytics portion. Only a manager access can provide them this access. But giving them manager access, can risk whole p...
Create UI/UX for Watson Assistant users to view, delete, and add counterexamples
Currently, via the web tooling, there is no way to view or delete counterexamples in the WA workspace. You may add them using the "Irrelevant" tag in the "try it out" panel, but after that the counterexample is not easily inspect-able.
show instance in Watson Assistant UI (as was the case in prior version)
The Watson Assistant UI used to show the instance, but that was removed. Now, we need to go to the profile icon and click on it. So, please when in WA and editing a skill, it would be very helpful to display the instance on the screen instead of h...
New dynamically moving User Interface UI causes accidental delete
The new UI that dynamically resizes the dialog node tree, the details of the currently selected node and the search panel is very helpful. However, I ran into an issue where I was trying to click on something and just as I pushed the button, the s...
Currently, Disambiguation has a fixed threshold of confidence between the top intent and other intents to trigger disambiguation. We would like to see this threshold be configurable so that disambiguation doesn't get triggered too often (or not as...
One of our team members asked for this. Here's their request: ... I really miss the ability to export the JSON without having to go back to the skills page. There used to be an icon next to Try it that gave you that ability. I used that A LOT to m...
Currently Assistant supports only one skill , which in a real world scenario does not make sense.
There should be provision to add multiple skills to an assistant to be achieve more scalable conversations
As a recommendation for a future upgrade, it would help if IBM could enhance the ability of Watson Assistant to recognize Entities using machine learning (sort of like Intents are recognized) such that an Entity of "arm pain" with synonyms like "s...
Analytics in Read Only Profile for Continual Improvement
BMC Helix integrates Watson Assistant to support Virtual Agent activities for Enterprise customers. The continual improvement process with Helix Knowledgebase (external to Watson) requires Weak Understanding output/analytics access for knowledge w...
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