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IBM Data and AI Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:


Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,


Post your ideas

Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

  1. Post an idea

  2. Upvote ideas that matter most to you

  3. Get feedback from the IBM team to refine your idea


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

IBM Data & AI Roadmaps (http://ibm.biz/Data-and-AI-Roadmaps) - Use this site to view roadmaps for Data & AI products.

IBM Employees should enter Ideas at https://hybridcloudunit-internal.ideas.aha.io/


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Watson Assistant

Showing 193

vgwActSendDTMF command action for Phone Integration

We are using Watson Assistant service with Phone Integration we need to play a beep tone after a message from the assistant with Voice Agent we used the command vgwActSendDTMF but now that action is not available in Phone Integration. Our idea is ...
almost 2 years ago in Watson Assistant 0 Not under consideration

Granular admin permissions

BMC Software has an agreement with IBM to host multiple Customers in BMC's Watson account. BMC invites a Customer's admin user(s) who have Admin permissions on the Resource group created for the Customer. A Customer can have a Watson Assistant / W...
about 2 years ago in Watson Assistant 0 Not under consideration

Make outbound calls with Phone Integration

We are developing a proposal that included a voice agent to make calls using Watson Assistant dialogs. I see that these features are deprecated ( https://community.ibm.com/community/user/watsonapps/blogs/mitch-mason1/2021/02/08/announcing-voice-ag...
about 2 years ago in Watson Assistant 0 Not under consideration

Provide whitelist of public IPs for public services

IBM Cloud does not provide any kind of whitelist for public-facing services. This prevents security-conscious people from hardening their firewalls by restricting outbound traffic to those whitelist IPs. I'm running into this issue now, where my s...
about 2 years ago in Watson Assistant 0 Not under consideration

Warning when deleting any Dialog node that is used elsewhere (for Watson Assistant Dialog Skills)

Problem statement: In Watson Assistant Dialog Skills, you can currently delete a node that is used in the flow (i.e. if it is jumped to or if any of the children nodes are jumped to) without any warning. Real Life example of this issue: I recently...
about 2 years ago in Watson Assistant 0 Not under consideration

MS Teams integration support

Watson Assistant supports some of the third-party software integrations. But MS Teams does not supported. I hope MS Teams integration support.
over 2 years ago in Watson Assistant 4

Web Integration Focus Trapping

We need the focus to be trapped within the widget itself to accept tabbing around within the widget for accessibility purposes. There is currently no real workaround since the disabled enter button prevents tab priority assignment and cannot be ta...
over 2 years ago in Watson Assistant 0 Not under consideration

Allow custom json elements/components

In the old version of Watson Asssitant the format of a reponse component was not rescricted to a few components. This was very good as it allowed flexsible extensions and custom UI interactions to be develop directly in WA without additional backe...
over 2 years ago in Watson Assistant 0 Not under consideration

Analytics allow quick selection of all intents/entities

Often the developer or chatbot maintainer wants insight into most intents or entities. The current UI is very inconvenient for this. A user have to select each intent and upon selection of a single intent a search query is sent to the backend. So ...
over 2 years ago in Watson Assistant 0 Not under consideration

Allow buttons/rich response as part of Option Response Type for Intercomm

Typically, we can adjust the Option Response Type to be a button or list etc for responses on the chat. However, support team confirmed with development team that rich response is not available for Intercom. This request is to impletement support ...
over 2 years ago in Watson Assistant 0 Not under consideration