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Status Future consideration
Workspace Watson Assistant
Created by Guest
Created on Aug 2, 2018

Answer Writer role and tooling

The work of defining a dialog tree is technical, however the the work in writing, editing and reviewing individual answers is better performed by a Writer/Author/Subject Matter Expert.

This idea is for the Watson Tooling to add a new screen that lists all the text answers and allows users with limited technical ability to edit each answer and mark them as reviewed / approved and show the date & time last modified and last reviewed, so that Answer Writers can filter to make sure that the written answers are up to date.

  • Guest
    Oct 31, 2018

    This makes complete sense.  Not in the short term, but something we're looking at in 2019.

  • Guest
    Aug 29, 2018

    Was just at a chatbot summit in Sydney, where most organisations said that content management in terms of authoring answers, reviewing answers, approving answers and version control was a pressing issue.

  • Guest
    Aug 24, 2018

    This would be a good candidate for the "Premium" level offering.