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Status Submitted
Workspace Watson Assistant
Created by Guest
Created on Feb 18, 2021

Warning when deleting any Dialog node that is used elsewhere (for Watson Assistant Dialog Skills)

Problem statement:

In Watson Assistant Dialog Skills, you can currently delete a node that is used in the flow (i.e. if it is jumped to or if any of the children nodes are jumped to) without any warning.

Real Life example of this issue:

I recently deleted a node that was jumped to by 42 other nodes and didn't realize it until days later during testing. I had to manually locate each place and fix the jump. It took about 2 hours and 21 minutes to fix all the issues, verify the changes and do some testing. More testing will be done to validate the fixes.

Proposed Solution:

When deleting a node (and it's children) a warning would be provided that tells if the node (or any of it's children) are jumped to by any other node.

It would be even better if those nodes (and their IDs) could be provided.

And, right now, when this happens, the nodes are set to "Wait for input", it would be nice for the user to select between a node to jump to or "Wait for input".

Benefits and Value:

This would save hours of time when such a mistake is made.

Number of Users impacted:

I don't have a count, but since it's very easy to delete a node in a big skill without any warning of where it's used, this probably occurs more often than we would like.