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IBM Data and AI Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Status Not under consideration
Created by Guest
Created on Mar 16, 2023

Lack of alerts for mgt1 issues

In CPDS 1.x the DNS availability is provided only through a single link mgt1 connection.

This means that when the link goes down the system is unable to send out e-mail notifications about it as it is unable to resolve hostname of the mail server.


IBM commented this is not a bug and needs to be implemented as an improvement.

"Our experts need to think about a way to make sure the alert(s) get out in case we lose mgt1 (dns access). Is not worth triggering a HUB failover over such a situation and maybe should consider to try other nodes for alerts while we have such a problem. In any case, this is a big redesign that might take a long time. This is a platform enhancement and we would need new aha items created."

That sounds very stupid that is isn't considered a bug but nothing we can do about it apart from looking for other vendors.

Needed By Month