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Status Under review
Workspace Cloud Pak for Data
Components Cloud Pak for Data Platform
Created by Guest
Created on Aug 20, 2024

RELATED IDEAS

Problem while using custom cards API

Hi team, I am raising this case on behalf of customer.

We discussed with Zen services and provided below but customer requirement is different from default features

Provided solution:

Those api routes are only used for the homepage and do not have any associated parameters that users can use to customize it... The reason that you cannot retrieve from an external url is that the ability to connect to any external host can cause major security issues (eg the external hostname is bought out by an malicious actor). Another option for you to obtain data is through our apis documented in https://www.ibm.com/docs/en/cloud-paks/cloud-pak-aiops/4.5.0?topic=apis (I don't think the return values of these apis are made to match what the cards expect)I would direct you to https://www.ibm.com/docs/en/cloud-paks/foundational-services/4.7?topic=platform-customizing-home-page documentation instead as the card customization feature is offered by bedrock/zen services

But the customer query

1- How to create a new URL with custom data to use in the data_url attribute in the custom cards? 2- Is there a list of the default URLs already used in the default custom cards? and if so can you provide me with this list?

The default features is working. But customer want to retrieve all the data from alert view using data_url Which need to be enhanced as per Dev team.

Please assist.

Thank you

Needed By Month
  • Guest
    Reply
    |     Sep 22, 2024

    When creating new custom cards with a dynamic set of data you use the data_url attribute to provide the custom card with a URL that retrieves data from AIOps components (Alerts, Incedints, Resource management, etc..) and can't use external URL for security reasons.

    Currently, the user can't create a new URL that retrieves the data from any component which leads to a lack of customizing the homepage as the customer needs to.


    For example, If you need to create a new donut custom card that groups the alerts by their sender, you won't be able to do that because you can't create a new URL to provide the custom card with so you can only use the default URLs used in the default cards or use static data.


    So, we need to be able to create these URLs to satisfy the business needs using the custom cards.

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