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Status Future consideration
Workspace OpenPages Ideas
Components End User UI
Created by Guest
Created on Jan 14, 2021

There should be custom message on workflow validations

When a validation is added in the workflow action (OP 8.2) - the validation error displayed on the UI does not represent the actual error that stopped the user from proceeding with the workflow action. Sometimes the error message is so meaningless it confuses the user and there is no way to indicate what has happened in the system. I have created a doc file with same scenarios of validation and the error it displays.

  • Guest
    Jun 8, 2021

    John - Crystal have created a custom class to output a configurable error message and have sold this to a couple of clients. We effectively turn the validation into an operation that displays a message if the condition is met and stops the workflow from proceeding.

    This works really well but would not be required if a validation operation could output a custom message instead of what it does today.

  • Guest
    Jun 3, 2021

    I'd suggest that this is a much higher priority for Brewin. We have actually implemented a custom java class to provide the ability to configure meaningful error messages to users and have implemented this at a number of clients. Without this, error messages are extremely confusing.

  • Admin
    JOHN Lundgren
    Apr 18, 2021

    Thank you again for submitting this RFE!

    This request will not be delivered within the release currently under development, but the theme is aligned with our multi-year strategy. IBM is soliciting RFE Community feedback for this request through activities such as voting. IBM will update this request in the future.

  • Guest
    Jan 27, 2021

    This is a big problem for Brewin Dolphin too. The messages are even worse if there are multiple associated objects, as it repeats for as many objects as you have (even when they are not in any error condition). It is pretty much indecipherable. We have had to instead implement a custom java action as an operation that outputs a configurable (via parameter) error message using an Operation with a When clause to detect the error.

    A possible solution to this is do NOT repeat the errors for every row associated and provide an option for a user-defined error message to be provided if that validation fails.

  • Admin
    JOHN Lundgren
    Jan 20, 2021

    Thank you for submitting this RFE!

    The IBM team is evaluating this RFE. A decision or request for more information will be provided within 90 days.