Skip to Main Content
IBM Data and AI Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:


Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,


Post your ideas

Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

  1. Post an idea

  2. Upvote ideas that matter most to you

  3. Get feedback from the IBM team to refine your idea


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

IBM Employees should enter Ideas at https://ideas.ibm.com


ADD A NEW IDEA

Business

Showing 22

Using case attributes as quereies

The client has a requirement to see exactly case related transactions under the case when we use a calendar profile. For example; (1month calendar - txns amount > 1000 and sent to Turkey).. We can put a query with the same conditions and I can ...
over 3 years ago in IBM Safer Payments / Business 0 Future consideration

Add permissions for queries

In customer setups we usually have to define "system queries" to be used by jobs, case investigation, hyperlinks. It is a very common scenario when users change such queries to perform some searches and break the system setup- hyperlinks showing e...
9 months ago in IBM Safer Payments / Business 1 Future consideration

Ability to have online messages to detail why go-lives are in queue and pending processing.

Product and Tech support teams would have more visibility with understanding why a go-live is in queue. Specifically, support staff would be able to differentiate deadlock vs BAU processing situations. This would assist staff with determining if a...
about 1 year ago in IBM Safer Payments / Business 0 Future consideration

Automatically remove expired risk lisk entries

Currently we need to manually select and delete expired risk list entries. We would like to see an option to enable this for a lisk and have the daily maintenance job wipe the expired entries from the list.
over 2 years ago in IBM Safer Payments / Business 0 Future consideration

Allow counters with lower priority (calculated earlier) to be used within evaluation conditions of higher priority counters

Use case: Users of Safer Payments have the ability to calculate the most common value of a reference attribute. For example, understanding a cardholder's most common grocery store merchant ID is a great way of reducing false/positives. Because man...
11 months ago in IBM Safer Payments / Business 0 Submitted

Hide model components from users authorized only to use lower mandators

In large customers such as payment providers and banks usually setups go by multichannel -> channel -> department/customer. These institutions often want to have their centralized sets of rules and profiles that check the transactions indepe...
9 months ago in IBM Safer Payments / Business 0 Submitted

Improve logging/tracability options of (HTTP) Case actions

Currently when executing case actions the investigator gets no information (UI) that an error might have occured delivering the message. Also the logging of errors within a case audit trail seems only to work for HTTP error codes which are stored ...
about 1 year ago in IBM Safer Payments / Business 0 Submitted

Provide an option to wipe all entries from a defined risk list

Currently there is no option to wipe all entries of a risk list. A risk list can also not be deleted as long as it contains entries. You have to manually select/mark all entries of a list and delete them. Setting a high amount of rows per page doe...
about 1 year ago in IBM Safer Payments / Business 0 Future consideration

In Case Management, allow visibility of fired rules for only the mandator level they fired in.

Currently, in a Case all rules that fired will be shown in that case, even if another case class was raised by the same or other rules firing at the same time. Therefore, if there are sensitive rules from 1 department firing, these would be visibl...
almost 2 years ago in IBM Safer Payments / Business 1 Not under consideration

Allow option to count business days instead of calendar days

Looking for the option to view a count of business days across Safer Payments, including: Case investigation and case reporting. How many business days have passed since the case was created or since it was last transitioned? What is the average n...
almost 2 years ago in IBM Safer Payments / Business 0 Not under consideration