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Currently users have to enter memos and then save them and then transition the case to close. It would be helpful to have the memos automatically save when cases are transitioned from one state to another to avoid any lost messages.
We intend to have a special Fraud Index that is updated when a transaction is set as fraudulent.
Currently, when we set transactions as fraudulent (using a merge) SaferPayments does not re-compute/insert indexes. We intend to have a new index typ...
Upload Files - In the SP front end, when we tag one transaction as fraud, the name of the user who made it, doesn’t appears in the field “FRAUD_CLASSIFICATION_USER_NAME”. It must appears.Create meta attributes (FRAUD_CLASSIFICATION_DATETIME, FRAUD...
To allow merchants interaction with SaferPayments SIBS FPS is planning to give the access to them. We were informed that merchants will not be able to change but will be able to see rules at higher mandators lever. This is not desirable. As a proc...
Improve quality and trackability of (outgoing) HTTP system log error messages
Currently it is difficult to track a failed http message back to a case, because there are no shared ID between those logs. Best option you have is using the timestamps. Please provide an option to put a HTTP Message ID used in the System Log in t...
Currently we need to manually select and delete expired risk list entries. We would like to see an option to enable this for a lisk and have the daily maintenance job wipe the expired entries from the list.
Consolidated alarm in Index Based Evaluation cases should show the timestamp of the aggregated hits and also the IBE name that triggered the hit
Right now it only shows the index value and the score and investigator has no way of knowing when the hits were aggregated. So if in a case there are multiple hits consolidated the investigator has no way of knowing which hit was aggregated at wha...
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