IBM Data and AI Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:


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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,


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Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

  1. Post an idea

  2. Upvote ideas that matter most to you

  3. Get feedback from the IBM team to refine your idea


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

IBM Employees should enter Ideas at https://ideas.ibm.com


ADD A NEW IDEA

watsonx Assistant

Showing 205 of 14795

Update the Zendesk connection

The connection to Zendesk through web chat today is mostly compatible only to the older Chat feature of Zendesk. Zendesk now has this Agent Workspace which combines the chat feature with the ticket system. The older chat feature will also not be u...
over 1 year ago in watsonx Assistant 0 Not under consideration

Create entities based on coreference of previously detected entities

In order to detect a navigation path in a HR application I would like to be able to replace on the fly the pronouns with previously used nouns in order to better detect the current navigation path. Example: Are there any Iphones available as compa...
almost 2 years ago in watsonx Assistant 0 Not under consideration

Be able to adjust/customize the output of the NLP before the Node processing phase

Depending on the output of the NLP, some entities could have specific enrichments that are needed to decide the next node processing output. The enrichments could be wether obtained from an external service, or simply by using a map of enrichments...
almost 2 years ago in watsonx Assistant 0 Not under consideration

Downloadable logs

Allowing conversation logs to be downloadable in the watson assistant logs interface, in a file it may be Csv or xls, the case is that the file is manipulable, to make improvements in this, it would also be a good idea to be able to make revisions...
over 5 years ago in watsonx Assistant 2 Planned for future release

Allow buttons/rich response as part of Option Response Type for Intercomm

Typically, we can adjust the Option Response Type to be a button or list etc for responses on the chat. However, support team confirmed with development team that rich response is not available for Intercom. This request is to impletement support ...
over 3 years ago in watsonx Assistant 0 Not under consideration

Can we please have all-but search possibility in the Watson Assistant Analytics tab?

This is such a simple improvement, that I have had 3 clients ask for. They say things like:"I would like to see all conversations EXCEPT ones containing #chit-chat","I would really like to see all conversations EXCEPT ones containing the word Chri...
over 5 years ago in watsonx Assistant 0 Not under consideration

Download/List an asset from catalog from HTTP API

When using the watson APIs to retrieve assets, it responds asset metadata only. As a data engineer/scientist, I need to: List URIs of available data assets from a given catalog Download asset content from a given asset URI/id It will benefi...
almost 6 years ago in watsonx Assistant 2 Not under consideration

Change font size and font colour in the Web Chat integration for WA

While working on a chatbot, using the web chat integration, I found that there's limited things one can customize to change the look and feel of a chatbot. The function updateCSSVariables only admits very few CSS variables. I think that font size ...
about 4 years ago in watsonx Assistant 0 Not under consideration

HTML editor/viewer in dialog node response

We have customers who output HTML snippet from dialog. Currently they need to view the HTML in some external editor. There needs an easy way to view HTML output in dialog node itself.
about 6 years ago in watsonx Assistant 1 Not under consideration

Search skill message prompt to support multiple line or HTML tags in web chat widget

For search skill message prompt that consist of multiple line or HTML tags, web chat widget will treat it as normal text without formatting it accordingly. The web chat widget just ignore the multi line or HTML message prompt and display a single ...
about 4 years ago in watsonx Assistant 1 Not under consideration

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