IBM Data and AI Ideas Portal for Customers


This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:


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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,


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Post ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,

  1. Post an idea

  2. Upvote ideas that matter most to you

  3. Get feedback from the IBM team to refine your idea


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

IBM Employees should enter Ideas at https://ideas.ibm.com


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IBM Safer Payments

Showing 135 of 15522

'Lead' Time modification in Investigation reportings

The Lead time is written to the Investigation report as "seconds until case first investigated" as a fraction of "total number of seconds in a day". the value become so small that it represent nothing or very small value, Please enhance this funct...
6 months ago in IBM Safer Payments / Technical 0 Submitted

Allow CPP Change on Bulk Transition

We use CPP tags to show which investigator is assigned to a case, even if that investigator was not the last one to transition the case. When an investigator conducts a bulk transition, they are not able to change the CPP tag through the bulk tran...
about 3 years ago in IBM Safer Payments / Operational 0 Future consideration

Provide Condition Capabilities to Latency KPIs

It would be beneficial if the latency KPIs had the same condition capabilities as the transaction message rate KPIs. This would allow us to separate different message types in the dashboard and keep track of the latency separately instead of in a ...
over 3 years ago in IBM Safer Payments 0 Future consideration

Queries Privilege's

It is very often in day by day job to run queries for several reasons and events. This action bust be limited to the specific user. If the query is saved everyone have access to that.
over 1 year ago in IBM Safer Payments / Operational 0 Submitted

Allow option to count business days instead of calendar days

Looking for the option to view a count of business days across Safer Payments, including: Case investigation and case reporting. How many business days have passed since the case was created or since it was last transitioned? What is the average n...
about 2 years ago in IBM Safer Payments / Business 0 Not under consideration

Add SNI (Server Name Indication) support in Safer Payments outgoing channel configurations / case actions

When connecting Safer Payments to a webserver that is handling multiple websites/services with therefore different SSL certificates on the other end, the target webserver needs to somehow determine which service to direct the connection attempt to...
about 2 years ago in IBM Safer Payments / Technical 1 Not under consideration

Requesting alerting to monitor success or failure of real time scoring

Ability to create an alert when a PMML score creation fails. This is being requested so the team can proactively identify a system or client caused issue that prevented scores from generatiing. Score usage continues to increase and the inability t...
6 months ago in IBM Safer Payments / Operational 0 Submitted

Job and query execution by predefined time intervals

Create the possibility of executing queries, jobs and other data selection operations by a set of predefined time intervals like "last hour", "last day", "last week", "last month", etc.. It should be possible to apply these predefined time period ...
over 3 years ago in IBM Safer Payments 0 Future consideration

Ability to review data on remote instances without having to move API to remote instance.

Today, when researching a data discrepancy between two instances in Advance Defense the API or BDI export process must be manually moved. When this occurs other access or processes can be negatively impacted. In order to comply with client SLAs, t...
7 months ago in IBM Safer Payments / Operational 0 Submitted

GUI workflow editor

Problem Description: Editing case workflows as plain text is not obvious and it may lead to human factor errors. The proper way of creating complex workflows now is drawing them on paper and carefully transferring element by element to Safer Payme...
about 3 years ago in IBM Safer Payments / Operational 0 Future consideration

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