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Status Under review
Workspace OpenPages Ideas
Components Automation
Created by Guest
Created on Oct 1, 2024

Remove email notification when workflows complete "Run in background"

We have custom actions on workflow steps which take a while for it to complete, because of this when a user triggers the action step, they are greeted with a loading screen.

A way to mitigate this is to set the step to "Run In Background" so that the user can go off to do other task. Setting this however defaults an email to be sent to the user when the workflow completes.

Because the email template cannot be modified and just goes to the default template, the email is now then in a format used for other parts of OpenPages (i.e. Questionnaire assesment).

This then creates confusion for the user receiving that email.

We would like for this email functionality when a workflow step completed to have an option to be switch off rather have it turn on as default.

OpenPages should give its developers to choose when to send out email notifications or not

Needed By Week
  • Admin
    JOHN Lundgren
    Reply
    |
    Oct 1, 2024

    Thank you for submitting this RFE!

    The IBM team is evaluating this RFE. A decision or request for more information will be provided within 90 days of the date that this issue was submitted.